Welcome to Ninja Kitchen Ireland
Terms of Use
1. Introduction
2. Our Details
3. Other Terms That May Apply to You
- If you purchase goods from our site, our Terms and Conditions of Sale of our products will apply to the sale.
- Our Privacy Notice, which explains how we collect, use and store your personal data.
4. Licence to Use Website
- republish material from this website (including republication on another website);
- sell, rent, or sub-license material from the website;
- show any material from the website in public;
- reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose;
- edit or otherwise modify any material on the website;
- modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text; or
- redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).
5. Acceptable Use
6. Linking to Our Site
7. Products
8. Product Reviews
- be libellous or maliciously false;
- be obscene or indecent;
- infringe any copyright, moral right, database right, trademark right, design right, right in passing off, or other
intellectual property right;
- infringe any right of confidence, right of privacy, or right under data protection legislation;
- constitute negligent advice or contain any negligent statement;
- constitute an incitement to commit a crime;
- be in contempt of any court, or in breach of any court order;
- be in breach of racial or religious hatred or discrimination legislation;
- be blasphemous;
- be in breach of official secrets legislation;
- be in breach of any contractual obligation owed to any person;
- depict violence in an explicit, graphic, or gratuitous manner;
- be pornographic or sexually explicit;
- be untrue, false, inaccurate, or misleading;
- consist of or contain any instructions, advice, or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
- constitute spam;
- be offensive, deceptive, threatening, abusive, harassing, or menacing, hateful, discriminatory, or inflammatory; or
- cause annoyance, inconvenience, or needless anxiety to any person.
9. Limited Warranties
10. We Are Not Responsible for Websites We Link To
11. Limitations and Exclusions of Liability
- use of, or inability to use, our website; or
- use of or reliance on any content displayed on our website.
- loss of profits, sales, business, or revenue;
-business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
12. Viruses
13. Indemnity
14. Breaches of These Terms of Use
- send you one or more formal warnings;
- temporarily suspend your access to the website;
- permanently prohibit you from accessing the website;
- block computers using your IP address from accessing the website;
- contact your internet services provider and request that they block your access to the website;
- bring court proceedings against you for breach of contract or otherwise; and/or
- suspend and/or delete your account with the website
15. Variation
16. Assignment
17. Severability
18. Exclusion of Third Party Rights
19. Entire Agreement
20. Law and Jurisdiction
21. Our Trademarks Are Registered
22. How we may use your personal information
Terms of Sale
1. These terms
2. Information about us and how to contact us
3. Our contract with you
4. Our products
5. Our rights to make changes
6. Providing the products
- you provided the wrong address for delivery;
-there is a mistake in the address for delivery that was provided;
- the address for delivery is not reasonably accessible;
- the address for delivery cannot safely be accessed;
7. Price and payment
8. Exercising your right to change your mind
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires ,physical possession of the goods. If you have ordered multiple goods in the same order and the goods are delivered separately the cancellation period expires after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last of the products.
To exercise the right to cancel, you must inform us at
Email: customerservice@sharkninja.ie
Or fill out the following form:
Cancellation Form
of your decision to cancel this
contract by an unequivocal statement such as an e-mail or a letter sent by
post. You may use the attached cancellation form but it is not obligatory. You can also electronically fill in and
submit the model cancellation form or any other unequivocal statement on our websites www.sharkclean.ie and www.ninjakitchen.ie .If you use this option, we will communicate to you an acknowledgement of receipt of such a
cancellation on a durable medium (e.g. by e-mail) without delay
To meet the cancellation
deadline, it is sufficient for you to send your communication concerning your
exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we
will reimburse to you all payments received from you, including the costs of
delivery (with the exception of the supplementary costs resulting from your
choice of a type of delivery other than the least expensive type of standard
delivery offered by us), without undue delay and in any event not later than 14
days from the day on which we are informed of your decision to cancel this
contract. We will carry out such reimbursement using the same means of payment
as you used for the initial transaction, unless you have expressly agreed
otherwise; in any event, you will not incur any fees as a result of such
reimbursement. We may withhold reimbursement until we have received the goods
back or you have supplied evidence of having returned the goods, whichever is
the earliest.
You must return the products to
us within 14 days of notifying us of your decision to cancel the contract.
Please see the details below for how to return the products to us.
- products sealed for health protection or hygiene purposes once these have been unsealed after you receive them;
- any products which become mixed inseparably with other items after their delivery.
- products that are clearly personalised.
- If you return a product that has been damaged, used beyond what is necessary to inspect it, or is missing parts, we may make a deduction from your refund to reflect the loss in value. This does not affect your legal right to cancel your order within 14 days.
9. How to end the contract with us (including if you have changed your mind).
A. Complete our online returns form. A member of our customer service team will then contact you with a return merchandise authorisation (RMA) number, which must be clearly marked on the package. You will then be directed to the DPD returns portal to purchase your return label
and send the item(s) back to us.
OR
B. Email us at customerservice@sharkninja.ie with your order details. A member of our
customer service team will then contact you with a return merchandise
authorisation (RMA) number and the address to return the product too. The RMA, which must be clearly marked on the package.
Other than as set out below. you
are responsible for the cost of returning the goods.
- if the products are faulty or misdescribed;
- if you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in
delivery due to events outside our control, or because you have a legal right to do so as a result of something we have done wrong; or
- if you are exercising your right to change your mind within the 14-day period.
10. Our rights to end the contract
- you do not make any payment to us when it is due, and you still do not make payment within 7 days of us reminding you that payment is due;
- you do not, within a reasonable time, allow us to deliver the products to you or collect them from us.
11. If there is a problem with the product
This generally means that the
products should be fit for the purpose for which such products are normally
used; correspond with the description provided at the time of sale; be
delivered with any accessories and instructions as might reasonably be expected; and, be as durable as might be reasonably expected in the circumstances.
Where a product does not conform
with the contract you will, subject to certain limitations, be entitled to a
refund, repair or replacement.
12. Our responsibility for loss or damage suffered by you if you are a consumer
14. How we may use your personal information
15. Other important terms
16. WEEE